Setting up an Auto-Responder

If you use webmail to access your email and you’d like to set up an auto-responder please see the instructions below.

Auto-responders are a reply that’s sent to anyone who emails you, with a message explaining that you’re out of the office / on holiday etc.

Instructions for setting up an auto-responder in Webmail, whether you use Horde, Squirrel Mail or Round Cube:

 

1. Log into Webmail (http://www.yourwebsite.com/webmail or http://webmail.yourwebsite.com depending on your website). On the first screen you see click on the Auto-Responders icon, highlighted in the image below with a red box around it:

 

2. The next screen will show you any auto-responders you already have set up (if any). To add a new one, click the “Add Autoresponder” button:

 

3. In the form that appears, fill in “from”, “subject” and “message”.

Eg. From: Lisa Bailey | AdamR Design.

Subject: Out of the office

Message: I am currently out of the office until Tuesday and will reply to your email on my return.

 

4. Now you need to set the start and stop times for when you want the Auto Responder to work. Select the start time by clicking “Immediately” or “Custom”. A calendar box will appear on which you can pick the date to start. Repeat for the Stop time.

5. Click the Create/Modify button and you are all set.